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The Observer Food Monthly (OFM) awards, in association with first direct's Little Black Book, launch on Sunday 18 April in Observer Food Monthly.  Over the last seven years the awards have been the essential date in the foodie calendar. The search has commenced to find this year's culinary connoisseurs.  Allan Jenkins, Editor of OFM...


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first direct romp home with the Revolution Award for the most innovative marketing campaign in financial services.  first direct have received a Revolution Award for their 'Live' campaign.  They scooped the award for the most innovative marketing campaign in the financial services section and according to the judges "stood out a mile" from the competition.


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This year first direct has been nominated for six Moneyfacts Awards including...  Best short term fixed rate mortgage provider Best variable rate mortgage provider Best remortgage provider Best current account and offset mortgage provider Best tracker mortgage provider Best online mortgage provider  The Moneyfacts Awards are to be presented at a lunchtime...


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94% of first direct's customers rate the customer service they receive on their current account as good or very good - the highest positive response for any institution in any category of the This is Money awards...


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UK consumers are more satisfied with customer service from the banking sector today than before the financial crisis began, according to the Institute of Customer Service (ICS). The banking sector has achieved a score of more than 75 out of 100* in the Institute’s UK Customer Service Index (UKCSI)...


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In December 2009 Lovemoney.com asked their readers what they thought about the financial products they use.  The results are in and first direct have come top in 5 categories including achieving 'the most loved savings brand'. All votes were cast by existing customers of hundreds of personal finance products...


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Francis Sullivan, HSBC Adviser on the Environment, Tom Riordan, CEO Yorkshire Forward and Chris Pilling, CEO first direct opening solar panels at first direct Leeds. Related press release: /press/release/first_direct_installs_solar_pa


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