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first direct named Best Current Account (overdraft) Moneynet is proud to announce the results of its third annual awards recognising the top personal finance providers and products from the last twelve months. John Sexton Managing Director of Moneynet said: "It has been another testing but highly competitive year for banks...


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The repeated scandals to hit UK banks are taking their toll on customer loyalty according to a new report out today. Of the 7,000 people questioned in the report almost one in five cited the integrity of the organisation as a key factor in deciding their likelihood both of remaining loyal to their bank and in recommending it to others.


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first direct has been named Best Financial Services Provider by Which? for the third year in a row. The awards publicly recognise and celebrate the very best businesses in the UK that consistently get it right for consumers and the bank fought off stiff competition from The Co-op, Yorkshire Building Society and John Lewis to take the prized award.


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first direct has achieved the highest ever score for a bank in a Which? customer satisfaction survey with 93%, beating the nearest rival by 5% and the lowest score by over 100%.


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first direct has been announced as the Best Online Provider at the Consumer Moneyfacts Awards announced on Friday 27 January at the HAC in London. Industry professionals from leading financial services and utility providers gathered at the event hosted by television presenter Jake Humphrey.  According to Moneyfacts...


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Only 9 days into the New Year and first direct has won the MoneySupermarket.com 'Overall Best Provider in the Market' award.  On Monday MoneySupermarket.com announced the winners of their inaugural awards, the 'Supers', for banks and building societies that offer the best products and services to customers.


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HRH The Countess of Wessex (left) presented the NSPCC Patrons Award to Michaela Wright (Head of Social Leadership at first direct) and Mark Mullen (CEO of first direct) for the direct bank's fundraising work and charity partnership with ChildLine. Related article: www.newsroom.firstdirect.co m/p...


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first direct's current account  has won The Personal Finance Awards 2011/12 by themoneypages.com for the second year running, hot on the heels of its recent J D Power and Associates top ranking for customer satisfaction.


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Tim Draper, organiser of a parachute jump which raised over £7,000 for ChildLine, models the Corporate Supporter Patron's Award recently received by first direct for their work with ChildLine. Related article: www.newsroom.firstdirect.co m/p...


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first direct has been awarded the Corporate Supporter Patron's Award in recognition for its 3 year Corporate Charity Partnership with ChildLine.  Mark Mullen, first direct CEO, Michaela Wright...


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