first direct Lab
Skip menus

first direct named best provider in the market by MoneySupermarket.com

10 Jan 2012

Only 9 days into the New Year and first direct has won the MoneySupermarket.com 'Overall Best Provider in the Market' award. 

On Monday MoneySupermarket.com announced the winners of their inaugural awards, the 'Supers', for banks and building societies that offer the best products and services to customers. 

The awards for 2011 financial products include six categories; Best Provider for Credit Cards, Current Accounts, Savings, Mortgages, Loans and for the Overall Best Provider in the Market. 

The winners of the awards were decided based a number of things, including:

  • popularity of products across the MoneySupermarket.com site
  • appearance in newspaper best buy tables
  • results of the MoneySupermaket customer service survey. 

A panel of judges determined the final winners, taking into account:

  • product range in each category
  • product features, terms and conditions
  • market innovation. 

Mark Mullen, CEO commented:

"It's wonderful to win an award so early in the year, it really inspires our people to keep up the good work.  The fact that MoneySupermarket.com's readers have a say in the winner only adds to the pride I feel for my team."

>ends<

For further information please contact Rebecca Hirst on 0113 2766899 or rebecca.hirst@firstdirect.com or Amanda Brown on 0113 2766700 or amanda.brown@firstdirect.com.

 

Share this (opens in a new window)

You may also be interested in …

first direct's current account ┬áhas won The Personal Finance Awards 2011/12 by themoneypages.com for the second year running, hot on the heels of its recent J D Power and Associates top ranking for customer satisfaction.


Share this (opens in a new window)

The repeated scandals to hit UK banks are taking their toll on customer loyalty according to a new report out today. Of the 7,000 people questioned in the report almost one in five cited the integrity of the organisation as a key factor in deciding their likelihood both of remaining loyal to their bank and in recommending it to others.


Share this (opens in a new window)