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Over 69%* of UK homeowners have not reviewed their mortgage since moving into their current property, and this complacency could be costing the typical UK mortgage borrower £30,000** in interest. first direct is encouraging all mortgage borrowers to reassess their mortgage requirements to see if they can save money by moving their mortgage elsewhere.


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first direct, the telephone and internet bank, has become the first UK bank to launch an interactive online help agent. The agent, named Cara, begins a 4-month trial this month and will appear on the first direct website (www.firstdirect.com). Cara is a 3D interactive animation who moves, talks and gestures as she responds to users...


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